ww77's Privacy Policy

Types of Collected Information

We collect various types of information to improve your experience and to operate our services smoothly. The collected information is described below by category.

1.1 Identity & Contact Information

During account registration and verification, we collect the following information:

• Full name
• Date of birth (for age verification)
• Email address
• Mobile number
• National ID card or passport details (when identity verification is required)

1.2 Financial Information

To process deposit and withdrawal transactions, we record information related to payment methods. We do not directly store full bank card details. For transactions via bKash, Nagad, and Rocket, the relevant mobile wallet reference number and amount are recorded.

1.3 Technical & Device Information

When you visit our platform, the following information may be collected automatically:

• IP address and geographic location (country level)
• Browser type and version
• Device type (mobile, tablet, desktop)
• Operating system
• Date and time of access to the platform
• Pages visited and session duration

1.4 Gaming Activity Information

Your gaming history, betting patterns, and account activity are recorded. This information is used to manage responsible gaming policies, prevent fraud, and personalize your experience.

1.5 Cookies & Similar Technologies

We use cookies to ensure the functionality of our platform. Cookies are small text files stored in your browser that remember your session information. You can control cookies by changing your browser settings, though this may limit some platform functionality.

Purpose of Using Information

ww77 uses your information only for the following legitimate purposes:

2.1 Service Delivery & Operations

• Account creation, verification, and management
• Processing deposit and withdrawal transactions
• Providing bonuses and promotional offers
• Managing customer support services
• Resolving technical issues on the platform

2.2 Security & Compliance

• Preventing fraud, money laundering, and unauthorized access
• Age verification (ensuring 21+)
• Detecting and preventing multiple accounts
• Monitoring responsible gaming patterns

2.3 Service Improvement

• Improving the user experience on the platform
• Planning the addition of new features and games
• Identifying and resolving technical issues

2.4 Communication

• Sending important account-related notifications
• Transaction confirmation messages
• Promotional offers (with your consent)
• Notifications of policy changes

Information Sharing & Disclosure

ww77 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

3.1 Service Provider Partners

Technology partners that assist in operating our platform (such as payment processors and game software providers) may only receive the information necessary to fulfill their respective responsibilities. These partners operate under strict confidentiality agreements.

3.2 Legal Obligations

We may be required to disclose information in order to comply with a court order, a legitimate request from a government authority, or applicable law. In such cases, we will make every effort permitted by law to notify the user.

3.3 Business Transfers

In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the new entity. In such circumstances, we will notify you in advance and the new entity will provide protections equivalent to this Policy.

3.4 With Your Consent

Except in the circumstances described above, we will not share any of your personal information with third parties without your explicit consent.

Data Security Measures

ww77 uses industry-standard security technology to protect your information from unauthorized access, modification, disclosure, or destruction.

4.1 Encryption

All data transfers are encrypted using SSL (Secure Sockets Layer) technology. Stored sensitive information is also kept secure with strong encryption algorithms.

4.2 Access Control

Only those among our staff who require access for their work are granted access to specific information. All access is logged and regularly audited.

4.3 Security Testing

Our systems undergo regular security testing. Any identified security vulnerabilities are resolved promptly.

4.4 Acknowledgment of Limitations

No method of internet transmission or electronic storage is completely secure. We follow the highest security practices common to the industry, but we cannot guarantee 100% security. If we become aware of any security breach, we will notify you in a timely manner.

Data Retention Period

We retain your personal information for as long as it is necessary:

• For the entire period your account remains active.
• For the period required to meet legal obligations even after account closure.
• For an appropriate period as required for auditing financial transaction records and compliance.
• Information necessary for dispute resolution until the relevant dispute is resolved.

Once the retention period ends, we securely delete or anonymize the information.

Your Rights

As a ww77 user, you have the following rights regarding your own information:

6.1 Right to Access Information

You may request a copy of the information we hold about you at any time. We will respond to your request within 30 working days.

6.2 Right to Correct Information

If any information stored in your account is incorrect or incomplete, you may request that it be corrected.

6.3 Right to Delete Information

In certain circumstances (such as after closing an account), you may request that your information be deleted. However, we may be required to retain certain information due to legal obligations.

6.4 Right to Object to Processing

You may object at any time to the use of your information for marketing communications. We will action your request as quickly as possible.

6.5 Right to Data Portability

Where technically feasible, we can provide your information in a structured, machine-readable format.

To exercise these rights or to learn more, please contact our support team.

Protection of Minors

ww77 strictly does not provide services to anyone under the age of 21. We do not intentionally collect any information from minors. If we learn that we hold information from a minor, we will immediately close the relevant account and delete the information.

If a parent or guardian suspects that their child has registered on our platform, please contact us immediately.

Third-Party Links & Technologies

Our platform may contain content operated by third-party game providers (such as Pragmatic Play, Evolution Gaming, Spribe, etc.). These providers have their own privacy policies, and information about your activity on their platforms is governed by their policies. We are not responsible for the data collection and use practices of these third parties.

Our payment partners bKash, Nagad, and Rocket follow their own respective privacy policies. Please also read the applicable payment provider's terms and conditions at the time of payment.

Policy Changes

This Privacy Policy may be revised from time to time due to business needs, legal changes, or service improvements. In the event of any significant changes, we will:

• Publish the updated policy on this page.
• Update the effective date.
• Send a notification to your registered email (in the case of significant changes).
• Inform you of the changes at the time of login on the platform.

If you continue to use the platform after the changes, you will be considered to have agreed to the updated policy. We encourage you to review the policy periodically.

Applicable Law & Jurisdiction

This privacy policy is governed by applicable laws and regulations. Any dispute relating to this policy will be sought to be resolved in the courts of the relevant jurisdiction. However, we prefer to resolve any disputes amicably through discussion. You are requested to first report any complaints or concerns to our support team.